Privacy Policy

Effective Date: 1st Apr 2025

Welcome to Indian Digital Academy (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://indiandigitalacademy.inand use our online training services.

Please read this privacy policy carefully. By accessing or using our website and services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We may collect and store the following types of personal information:

a. Personal Identification Information

Full Name
Email Address
Phone Number
Address (optional)
Date of Birth (if provided)
Any other information submitted via forms

b. Account & Course Details

Courses enrolled
Payment history
Doubt resolution chats/emails
Feedback and assessments

c. Technical Information

IP Address
Browser type and version
Device information
Operating system
Time and date of access
Pages visited and time spent on pages

d. Payment Information

We use third-party payment gateways (such as Razorpay, PayPal, etc.). Your payment details (credit/debit card numbers, UPI IDs, etc.) are securely processed through these gateways. We do not store your complete financial information on our servers.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide access to our online courses
To create and manage user accounts
To process payments and confirm transactions
To communicate updates, offers, and promotional materials
To resolve doubts or support requests online
To improve our website and training content
To ensure compliance with applicable legal obligations

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your data with:

Service providers assisting with hosting, analytics, and payment processing
Legal authorities if required by law or to protect our legal rights
Business partners only when essential for course delivery (e.g., issuing certificates via certification platforms)

All third parties are obligated to protect your data and only use it as necessary for the services provided to Indian Digital Academy.

4. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

SSL encryption
Regular malware scanning
Secure data storage practices
Limited access to personal data by authorized personnel only

5. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data (subject to legal obligations)
Withdraw consent to marketing communications at any time

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to improve your browsing experience. These help us:

Understand user behavior
Remember your login and preferences
Provide personalized content

You can manage your cookie preferences through your browser settings.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 13, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with the effective date. We encourage you to review this page regularly to stay informed about how we are protecting your information.